Code of Ethics

I. I WILL at all times, without any exceptions, perform my work to the very best of my knowledge and ability. In addition, I will make a sincere effort to improve my knowledge of the technical and business requirements of my profession, thereby enabling me to render still better electronic service to the Customer.
II. I WILL conduct myself and my business in an honest, straight forward manner thus meriting and inspiring the confidence of my customers.
III. I WILL maintain proper equipment essential for quality service, and all work will be performed by qualified technicians.
IV. I WILL specifically guarantee, in writing, all work performed.
V. I WILL render unto the customer , an accurate statement or invoice, and maintain a comprehensive record of all work performed.
VI. I WILL propose to charge only a just and fair price for all services performed.
VII. I WILL promptly and courteously handle all customer complaints to the best of my ability.
VIII. I WILL carefully handle the property of all customers, and maintain adequate insurance coverage to protect this property while in my custody.
IX. I WILL refrain from making derogatory comments or unjust criticism of the work of a competitor.
X. I WILL maintain a respectable personal appearance and business-like attitude.
XI. I WILL perform only such work as is needed and authorized by the customer, and all parts will be new and first quality, unless otherwise specified.
XII. I WILL refrain from unethical, misleading, or untruthful advertising in the conduct of my business.